Customer Successlow complexity

Customer Feedback Loop

Collect, analyze, and act on customer feedback systematically.

6tasks
2gateways
3events
Customer Feedback Loop BPMN diagram

About this template

A simple workflow for gathering customer feedback through surveys or interviews, analyzing the results, and routing actionable insights to the right teams.

This template helps organizations close the feedback loop and demonstrate to customers that their input matters.

Highlights

  • Multiple feedback collection channels
  • Analysis and categorization steps
  • Routing to appropriate teams
  • Follow-up confirmation to customer

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