Question 1

How does the Individual plan work?

Accepted Answer

The Individual plan is free and gives you everything you need to start modeling: BPMN 2.0 diagrams, diagram versioning, and PNG/PDF exports. No credit card required.

Question 2

What's the difference between Modellers and Contributors?

Accepted Answer

Modellers are power users who can create, edit, and manage diagrams. Contributors are stakeholders who can view diagrams, leave comments, and participate in reviews — but cannot edit. Team plans include unlimited Contributors at no extra cost.

Question 3

Can I try the Team plan before committing?

Accepted Answer

Yes! We offer a 14-day free trial of Team features for any new workspace. No credit card required. You'll get full access to collaboration, AI transcripts, and team workspaces.

Question 4

What are text-to-BPMN transcripts?

Accepted Answer

Our AI can turn meeting recordings or written descriptions into BPMN diagrams automatically. Upload an audio file or paste text, and Crismo generates a structured process model.

Question 5

How does Team pricing work?

Accepted Answer

Team pricing is tailored to your needs. Start a 14-day free trial, then talk to our team to find the right plan for your organization. Enterprise customers can choose annual billing with custom payment terms.

Question 6

Can I switch plans or cancel anytime?

Accepted Answer

Absolutely. You can change your plan anytime from your account settings. All your diagrams remain accessible even on the Individual plan.

Question 7

Is my data secure?

Accepted Answer

Yes. All production user data is hosted in EU regions (Belgium, Netherlands, Finland). Data is encrypted in transit (TLS/HTTPS) and at rest (AES-256). We enforce tenant isolation through application-layer security rules.

Question 8

Do you offer discounts for nonprofits or education?

Accepted Answer

Yes! We offer 50% off for verified nonprofits and educational institutions. Contact us at hello@crismo.io with your organization details to apply.

Question 9

What kind of support do you offer?

Accepted Answer

Individual users get community support via our Discord and knowledge base. Team users get priority support with 24-hour response. Enterprise customers get a dedicated success manager.

Simple pricing

Individual

Team

Enterprise

Frequently asked questions