Escalation End Event
An Escalation End Event terminates a process path while raising an escalation. Unlike errors, escalations indicate situations needing attention without necessarily indicating failures.
What is an Escalation End Event?
An Escalation End Event ends a sequence flow path and raises a named escalation. Escalation handlers can catch this event to provide handling logic, optionally without interrupting other processing.
Visual Representation
The event displays as a thick-bordered circle containing a filled upward-pointing arrow. The arrow represents the upward escalation to higher attention.
Key Characteristics
- Attention signal: Indicates something needs higher-level attention
- Non-interrupting option: Handlers can run alongside other processing
- Named escalations: Specific codes enable targeted handling
- Softer than errors: Indicates attention needed, not necessarily failure
Common Use Cases
Manual Review Required
End automated processing path by escalating to human review when confidence is too low.
Threshold Warning
Escalate to management when process metrics exceed warning thresholds.
Priority Notification
End standard processing and escalate VIP customer requests for expedited handling.
Frequently Asked Questions
Related BPMN Elements
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