Escalation Intermediate Throw Event
An Escalation Intermediate Throw Event raises an escalation during process execution. It notifies event sub-processes that attention is needed while the main process continues or pauses depending on handler configuration.
What is an Escalation Intermediate Throw Event?
An Escalation Intermediate Throw Event raises a named escalation within the process. Escalation handlers (event sub-processes with Escalation Start Events) catch these escalations to provide handling logic.
Visual Representation
The event displays as a double-line circle containing a filled upward-pointing arrow. The filled arrow indicates throwing direction, and the upward orientation represents escalation to higher attention.
Key Characteristics
- Attention signal: Indicates something needs higher-level attention
- Non-interrupting possible: Escalation handlers can run without stopping main flow
- Named escalations: Targets specific handlers by escalation code
- Call activity aware: Escalations can propagate up through call activity boundaries
Common Use Cases
Deadline Warning
Raise an escalation when the process is approaching SLA deadline, triggering supervisor notification.
Exception Attention
Escalate unusual conditions (high-value orders, VIP customers) for special handling while processing continues.
Resource Request
Escalate resource constraints to management when workload exceeds capacity thresholds.
Frequently Asked Questions
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